Mental health affects every workplace, every team, and every individual — often quietly, and often long before anyone feels able to ask for help. With 1 in 4 adults in the UK experiencing a mental health condition each year and 1 in 6 employees facing anxiety or depression at work, the need for informed, compassionate support has never been more important.
Our Level 2 Award goes further than the Level 1 awareness qualification. It gives you the skills, structure, and confidence to recognise when someone may be struggling, open a safe conversation, follow a clear first aid action plan, and support the development of a positive mental health culture in your workplace.
This is not about diagnosing or treating mental illness — it’s about being the calm, knowledgeable, supportive person who knows how to respond.
What you’ll learn
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Recognise a wider range of common mental health conditions
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Identify signs of stress, distress, and substance misuse
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Start supportive, non-judgemental conversations
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Offer reassurance and compassionate help in the moment
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Understand when and how to signpost someone to professional support
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Apply the First Aid Action Plan for Mental Health
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Understand how to support and encourage a positive mental health culture
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Build confidence in responding appropriately to workplace mental health concerns
This qualification is regulated and awarded by First Aid Awards (FAA), fully accredited and aligned with recognised UK frameworks.
Who this course is for
This course is ideal for:
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Anyone working with people, children, vulnerable groups or teams
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Individuals keen to support colleagues, friends or family with informed care
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Teachers, school staff or club organisers
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Managers, supervisors, HR staff and team leaders
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Swim teachers, tutors and coaches
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Leisure-centre, customer service, reception or admin teams
A brilliant course for those looking to take the next step beyond basic awareness.
Why it matters
Mental health challenges are often hidden — masked by stigma, fear, or silence.
By completing this qualification, you become someone who:
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Notices the signs
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Responds with confidence
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Offers calm reassurance
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Follows a structured plan
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Helps build a healthier workplace environment
Small conversations can make a huge difference.
What it does not do
You will not be diagnosing or treating any mental health condition — that remains the role of trained healthcare professionals.
This course equips you with awareness, understanding, safe response skills, and the ability to support someone in taking the next steps.
FAA Level 2 Award in First Aid for Mental Health
Theory online:
Dates and times to be confirmed
9th February 2026
9.30am - 4pm
Tutor:
Helen Bull – The Swimming Unicorn
Assessment on this qualification includes:
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Meeting the required contact hours by attending all scheduled sessions
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Participation in course activities and assessed knowledge tasks
To access this course you will need:
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A computer, laptop, tablet or phone with functioning microphone and camera for Zoom sessions
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A computer, laptop, tablet or phone and a Gmail account to access Google Classroom for pre-course paperwork and communication
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Pen, paper or notepad as needed
If you need to discuss access to learning or reasonable adjustments, please contact lynn@theswimsurgery.co.uk. We are here to support you before, during and after your course.
Pre-requisites
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Learners must be at least 14 years old
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It is recommended that learners hold a minimum of Level 1 literacy (or equivalent)
Questions or queries?
Email our Course Administration Manager: helen@theswimsurgery.co.uk
Payment plans
Payment plans are not available for this course. However, you may reserve a place with a non-returnable deposit and pay the balance before the course begins.
To arrange this, please contact jeremy@theswimsurgery.co.uk